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Search Results for: quality

Regina International Airport

Client Story: Platinum Parking + Regina Airport

Urgency. Timeliness. Consistency. Each of these plays a key role in an airport environment, where time is always of the essence. “When we’re dealing with something along the lines of an airport, it’s the same as if you’re dealing with a hospital or medical facility. This is such an entity. You want to ensure that your customers are taken care of in the most professional manner possible,” says Kaitlin Witkowski, Operations Manager at Platinum Parking Canada.

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Western University

How Western University Streamlined their Customer Experience

As one of Canada’s top research-intensive universities, Western University is a dynamic center of education with over 1,400 faculty members and approximately 35,000 students. Given the high level of activity on and around campus, parking operations play a crucial role in servicing students, faculty, and visitors. Furthermore, when prospective students and VIPs come to a college campus, their first impression of the university is their parking experience.

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Collect Revenue

How to Collect More Revenue

In the automated parking industry, everything moves quickly, which means streamlining processes for efficiency is critical. The more organized and optimized your business processes are, the more productive you will be. And, of course, improved productivity means more revenue.

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Operational Excellence

3 Steps to Achieve Operational Excellence

In the automated parking industry, there is no room for error. It’s a fast-paced, competitive market. If your business doesn’t deliver, your customers will find somewhere else to park. One bad experience can lose you up to ⅓ of your customer base.

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2022 Year In Review

2022: Year in Review

2022 has been a year of tremendous growth on many fronts. We are excited to share our biggest achievements and give a sneak peak into 2023!

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Client Success Specialist

How you will make an impact: Collect, summarize, and analyze information and statistics on existing facility business rules and call statistics Participate in organizational and procedural reviews and the preparation of reports and manuals Participate in reporting status updates and reports to Management in weekly meetings Conduct surveys and perform analysis of QA results for […]

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Company Culture Eats Strategy For Breakfast

When you picture a thriving company, what qualities come to mind?

Perhaps it’s a strong employee work ethic, solid management, or an airtight business plan. Although these qualities are important, by far the most critical part of building an exceptional business is developing a strong company culture that abides by its core values.

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Core Value #3: Critical Thinking

At Parker Technology, using critical thinking to solve problems isn’t just part of our job; it’s also one of our core values. We believe it’s the best way to find effective solutions for our clients. We’re big believers in thinking outside the box and facing challenges with an “adapt and overcome” approach. Using critical thinking and problem-solving for our clients is simply part of our culture and the way we do business.

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Benefits of Operational Excellence

Operational excellence plays an integral part in managing and growing a successful company. Although this concept may look different depending on your industry, whether it be software, manufacturing, healthcare, or another sector, you can use this tool to get the most out of your employees and optimize the efficiency of your business processes.

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