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Resources

Your Information Headquarters

Everything you need to know about the Parker Technology Solution from start to finish – from helpful videos to downloadable content.

Downloadable Resources

Whitepapers

Consistently Excellent CX

CX in the “New Normal”

Customer Service Platform White Paper

Customer Service Platform

Overview Why Parker

Solution Overview

Data Whitepaper

Customer Service Data

Tips & Tricks

Customer Review Tips

QA Cheat Sheet

QA Cheat Sheet

Your Troubleshooting Partner

Your Troubleshooting Partner

Power of the Platform

Power of the Parker Platform

Info Guides

Who We Are

Main Brochure

Hardware Guide

Hardware Guide

Solution Benefits

Solution Benefits

Parker At A Glance

Parker Technology Installation Checklist

Installation Checklist

Feature Functionality

Mobile Queue

Mobile Queue

Mobile Endpoint

Mobile Endpoint

Text-to-Pay

Text-to-Pay

Translation

Language Translation

PARCS Integrations

TIBA API Integration

TIBA API Integration

Flash API Integration

Flash API Integration

Revamped Flash Brochure

Flash PARCS Brochure

Ocra Strategic Alliance

Ocra Strategic Alliance

T2 Intercom Kits

Amano OPUS Integration Kit

Marketing Collateral

Parker Technology Brand Guidelines

Product Sheets

Parker Technology 05-138 EZ SIP Board

Parker Technology 05-136 Audio Brain

Parker Technology 05-141 Video Brain

Parker Technology 05-211 Video Display