Driving a Better Parking Experience
There's a better way to manage intercom and inbound customer service calls.
We combine parking domain expertise, a flexible software platform and our professional customer service center, or your staff, to ensure customer problems are resolved efficiently, according to your facility's business rules.
The Parker Solution
Our solution increases your level of service and revenue, according to your needs. Whether you need a call center solution, or a software platform to support an existing call center, we can help.
Our flexible software platform puts a dashboard, with facility information, at customer service representatives' fingertips, for efficient call resolution. Plus, it provides real-time call performance data and call recordings, so that you get the valuable insights needed to run your operations better.
Industries We Serve
We Answer the CallThe vast majority of “help” calls are due to confusion, not automation failure. At Parker Technology, we provide the friendly interaction your customers need to clear up confusion and be on their way. On average, we answer calls in 11 seconds and resolve issues in under a minute.
AAAE Customer Experience Conference
Calculate Your Investment
We can't put a price on peace of mind. But a cost estimate for your facility? We can help with that.Get An Estimate