Skip to main content

Category: Our Solution

Customer Experience

How CX Drives Operational Efficiency + Effectiveness

At Parker Technology, we strive to create an exceptional customer experience (CX) for your parking patrons. We also work to ensure your organization is operating efficiently and effectively. Those three aspects — customer experience, operational efficiency and effectiveness — are inextricably linked.

Read More
Amano ONE + Parker API Integration

New API Integration: Amano ONE

We’re thrilled to announce that our software platform and two-way video functionality are now fully integrated with Amano ONE PARCS equipment. This integration takes our solution and adds another layer of convenience for parking management and end-users.

Read More
Regina International Airport

Client Story: Platinum Parking + Regina Airport

Urgency. Timeliness. Consistency. Each of these plays a key role in an airport environment, where time is always of the essence. “When we’re dealing with something along the lines of an airport, it’s the same as if you’re dealing with a hospital or medical facility. This is such an entity. You want to ensure that your customers are taken care of in the most professional manner possible,” says Kaitlin Witkowski, Operations Manager at Platinum Parking Canada.

Read More
Parker x Ocra Strategic Alliance

Announcing Our Strategic Alliance with Ocra

Parker Technology has officially entered into a strategic alliance with Ocra! And together, we’re introducing our innovative partner API to better serve customers experiencing redemption and access issues with third-party reservations.

Read More
Be curious

Be Curious One Moment Longer

How many times have you jumped to conclusions, put your foot in your mouth, or made assumptions that turned out to be incorrect? One of the best ways to prevent this situation is to be curious and continuously ask questions.

Read More
Western University

How Western University Streamlined their Customer Experience

As one of Canada’s top research-intensive universities, Western University is a dynamic center of education with over 1,400 faculty members and approximately 35,000 students. Given the high level of activity on and around campus, parking operations play a crucial role in servicing students, faculty, and visitors. Furthermore, when prospective students and VIPs come to a college campus, their first impression of the university is their parking experience.

Read More
Collect Revenue

How to Collect More Revenue

In the automated parking industry, everything moves quickly, which means streamlining processes for efficiency is critical. The more organized and optimized your business processes are, the more productive you will be. And, of course, improved productivity means more revenue.

Read More
Operational Excellence

3 Steps to Achieve Operational Excellence

In the automated parking industry, there is no room for error. It’s a fast-paced, competitive market. If your business doesn’t deliver, your customers will find somewhere else to park. One bad experience can lose you up to ⅓ of your customer base.

Read More