We are now providing live customer service support for K Street Garage, a Diamond Parking facility in Anchorage, AK. This is Diamond Parking’s second parking facility to use our platform. AVA Capitol Hill garage in Seattle, WA has been online since early October of 2020. “Parker Technology’s platform for tracking intercom calls and customer issues is […]
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Our customer service solution is live in City of Plainfield, IN. When patrons need help, our highly-trained customer service representatives answer the call to help them pay and get on their way quickly. 24/7 Remote Monitoring Services In addition to elevating the customer experience, our solution allows for the garage to be managed almost completely […]
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We are proud to now serve City of Eugene Airport. Our integrated FlashParking solution is live at four pay-on-foot stations and 17 lanes.
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We are proud to announce that just 72 hours after Apt Development Group opted to use our solution, we were live and fully functioning in the garage.
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City of Billings, Montana recently implemented our integrated FlashParking solution in three garages. Intercom calls were interrupting staff at all hours of the day, and therefore making it hard for them to do their best work, the city sought a way to take those calls off their plate.
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“Parker Technology has been become an absolute necessity in all garages Peak Parking manages. Peak Parking sees Parker as an extension of the team as they are reliable 100% of the time, proactive when it comes to potential issues and professional in their approach no matter the situation.”
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Our service is now live at six City of Columbia parking facilities, for a total of 30 entry and exit lanes. When their parking guests and visitors need help, our professional customer service representatives answer the call to guide them through a successful transaction. “Partnering with Parker Technology has been invaluable to the early success […]
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“Parker Technology provides a quality call service to several of our garages. Answering all the calls myself previously, I was worried about quality control and how the CSR’s would handle the incoming traffic. I continue to be pleasantly surprised by their professionalism to my parkers and attention to individual unique details at each of my locations. Using their back-end software is very user friendly and I can listen and track all the calls from each location, spending very little time a day.”
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We just went “live” with our second garage at UT Health San Antonio – the Medical Arts & Research Center (MARC) garage. Last year, in mid-October, the Mays Cancer Clinic came online. Last week, the MARC garage came online. Mitchell Time, out of Austin, TX, installed our hardware (2 audio-only and 6 two-way video intercoms) on the existing Amano PARCS […]
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The Parker Technology platform is now “live” at the Catalyst Garage in Denver. Our team worked closely with Denison Parking, who recently took over management operations for the Catalyst Garage. This marks the first Denver location for their portfolio, and is the beginning of a planned expansion to more locations in the Denver market. Project […]
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