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Regina International Airport

Client Story: Platinum Parking + Regina Airport

Urgency. Timeliness. Consistency. Each of these plays a key role in an airport environment, where time is always of the essence. “When we’re dealing with something along the lines of an airport, it’s the same as if you’re dealing with a hospital or medical facility. This is such an entity. You want to ensure that your customers are taken care of in the most professional manner possible,” says Kaitlin Witkowski, Operations Manager at Platinum Parking Canada.

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2022 Year In Review

2022: Year in Review

2022 has been a year of tremendous growth on many fronts. We are excited to share our biggest achievements and give a sneak peak into 2023!

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Power of Human Connection

The Power of Human Connection

There is no denying that technology and digital automation have made many aspects of our lives easier and more convenient. However, there is such a thing as too much technology. Or rather, too many screens and not enough human interaction.

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Core Value #2: Servant’s Heart

At Parker Technology, we teach our staff to embrace our core values each and every day because we believe that empowering our employees to be great and do great things leads to superior customer experiences. One of our most cherished core values is Servant’s Heart.

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6 Ways to Improve the Customer Experience

It’s exciting to think about how technology is reshaping the customer service experience. There’s no longer a need to wait hours or days to get answers to your questions. Help is always right at your fingertips.

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IPMI 2022

A Fresh Perspective on IPMI 2022

Even three weeks after the IPMI 2022 Conference, it is still difficult for me to adequately voice what an amazing experience I had in New Orleans! I loved having the opportunity to dive straight into the parking industry with thousands of other parking professionals. From PARCS providers, to innovative data solution software companies, to a massage chair in the booth right next to us, there was a lot to see and do – and frankly not enough time to see it all.

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Flexibility is Our Middle Name

Let’s face it, every garage is complicated, and we have no doubt your garage is unique. The fact is, we work with hundreds of different facilities, each of which manages garages differently. With our flexible solution, which includes the intercom / PARCS equipment and software platform needed to enable our call center service, there are a variety of configurations we can tailor to fit your needs.

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Parker In the Press

Industry Articles Leadership MattersParking Today, March 2024 Delivering a Customer Experience – You can Sustain and ScaleParking Today, March 2024 There’s Lots to Love About ParkingParking Today, February 2024 Client Story – Bethlehem Parking AuthorityParking Network, February 2024 Customer Service in a Gateless Parking WorldParking Today, January 2024 Signal Sent & ReceivedParking Today, January 2024 […]

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IUPUI

Growing Demands on Urban Campus  IUPUI is one of Indiana University’s main campuses, and is Indiana’s premier urban public research university. Its recent enrollment totals more than 27,000. IUPUI has 2 colleges and 18 schools which grant degrees in more than 350 programs from both Indiana University and Purdue University. It is home to the […]

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