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Tag: customer service

Power of Human Connection

The Power of Human Connection

There is no denying that technology and digital automation have made many aspects of our lives easier and more convenient. However, there is such a thing as too much technology. Or rather, too many screens and not enough human interaction.

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Excellent Communication

Core Value #4: Excellence in Communication

At Parker Technology, we deeply believe in embracing core values that teach our staff to do great things and provide great customer service. And today, we are talking about Excellence in Communication.

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Parker Technology - More than a Call Center

So Much MORE Than Just a Call Center…

At Parker Technology, we are so much more than just your average call center. With our parking domain expertise, flexible software platform, and professional customer service center, we are driving a better parking experience one customer at a time.

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Company Culture Eats Strategy For Breakfast

When you picture a thriving company, what qualities come to mind?

Perhaps it’s a strong employee work ethic, solid management, or an airtight business plan. Although these qualities are important, by far the most critical part of building an exceptional business is developing a strong company culture that abides by its core values.

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Core Value #3: Critical Thinking

At Parker Technology, using critical thinking to solve problems isn’t just part of our job; it’s also one of our core values. We believe it’s the best way to find effective solutions for our clients. We’re big believers in thinking outside the box and facing challenges with an “adapt and overcome” approach. Using critical thinking and problem-solving for our clients is simply part of our culture and the way we do business.

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Why Critical Thinking + Problem Solving are Imperative

Critical thinking and problem-solving are crucial for your business. Practically every occupation requires some form of critical thinking, and you can improve your processes by cultivating a workplace of capable critical thinkers and problem solvers. When your employees are empowered and able to solve issues at a moment’s notice, they’ll require less oversight and work more efficiently.

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Benefits of Operational Excellence

Operational excellence plays an integral part in managing and growing a successful company. Although this concept may look different depending on your industry, whether it be software, manufacturing, healthcare, or another sector, you can use this tool to get the most out of your employees and optimize the efficiency of your business processes.

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Parker Technology - Operational Excellence

Operational Excellence Is Key. Here’s Why.

Operational excellence is a critical part of getting the most out of your business. With Parker Technology’s dedication to operational excellence, your company can provide optimal parking for your customer and client base.

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Core Value #2: Servant’s Heart

At Parker Technology, we teach our staff to embrace our core values each and every day because we believe that empowering our employees to be great and do great things leads to superior customer experiences. One of our most cherished core values is Servant’s Heart.

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