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Webinar: Customer-Centric Parking

CX Enhances Brand Loyalty

Customer-Centric Parking

Do you know what your parking facility is known for? In today’s parking landscape, customers demand a frictionless customer experience – and if your parking facility doesn’t monitor and improve its customer journey, your brand loyalty could be in jeopardy.

In this webinar, Claudia Lopez, Client Experience Manager at Parker Technology, and Evan Adams, Director of Operations at Peak Parking, illuminate methods of transforming your parking facility with efficiency and customer satisfaction.

What’s Covered:

  • Importance of Identifying Touchpoints in the Customer Experience
  • Customer Journey Mapping Strategies
  • Growing Customer Demands
  • How CX Impacts the Bottom Line