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Another way to pay.

Parker Technology Text-to-Pay Feature

Our new text-to-pay feature is another way that we help your customers pay and get on their way quickly. 

If your customer encounters an issue with a card reader in the lane, or they don’t have funds on their card, our customer service reps can instantly send a secure PayPal link via text to the parking guest (or a friend) for easy payment.

Here’s How it Works:

  • If the customer has PayPal on their phone already, the transaction takes less than 10 seconds to complete.
  • All the tracking information for the transaction is then dropped into the notes section of the call for easy tracking, reporting and reconciliation.

Here are the Benefits:

  • Rather than a motorist having to give their address or other personal information out loud, the only info our CSR needs is their phone number.
  • Plus, it saves your staff the headache of following-up afterward to collect payment.
  • You receive immediate payment on-the-spot, which provides instant value.
  • Everything is trackable in the Parker Platform, so you can review transactions later.

Note: if your PARCS provider has a text-to-pay option already available, we recommend you use that functionality instead of ours, to keep everything all in one system.